Privacy Policy for BN GO
BN GO ("we", "our", or "us") operates the BN GO mobile application for scooter sharing. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- Profile photo
Identity Verification
- Government ID or driver's license information
- Age verification
- Payment method information
Location Data
- Real-time location while using the app
- Background location (even when the app is closed or not in use)
Trip Information
- Pickup and destination locations
- Trip history and route details
Device Information
- Device type
- Operating system
- IP address
2. How We Use Your Information
We use your data to:
- Provide scooter rental services
- Unlock and locate scooters
- Process payments and billing
- Track trips and scooter usage
- Improve app performance and features
- Ensure safety and prevent fraud
- Provide customer support
- Send notifications and updates
3. Sharing of Information
We may share your data with:
- Payment processors for billing and subscriptions
- Service providers (such as maps, analytics, and backend services)
- Law enforcement if required by law
We do NOT sell your personal data.
4. Location Permissions
BN GO collects location data to:
- Show nearby available scooters
- Track active rides and generate trip data
- Provide navigation assistance
- Recover lost or stolen scooters
- Ensure user safety and prevent unauthorized use
5. Data Security
We take reasonable steps to protect your data using secure systems and technologies.
6. Data Retention
We keep your data only as long as needed to provide our services and comply with legal requirements.
7. Your Rights
You can:
- Update your information
- Request deletion of your account
8. Age Requirements
Users must be at least 18 years old to use the BN GO scooter rental service. We do not knowingly collect data from users under 18.
9. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
10. Contact Us
If you have any questions, contact us:
Company Name: BN GO
Email: abdallaeldaly7@gmail.com